Sending sales made through our website (www.tiendataxidermia.com) or by telephone (976 900 115) nationals shipments shall be sent to the address you have indicated to us within approximately 48 hours from receipt of order.
Free ships from 50€ to Spain and Balearic Islands, consult other destinations.
For other locations, please consult our sales team on +34 619 248 137.
If you are interested in a product that is not listed as available, you can contact us and we will inform you of the date of entry to our warehouse.
If there is any problem delivery, we will contact you to inform you conveniently.
Some products may have a special delivery period, in which case it shall appear on the general characteristics of the article.
No orders to PO boxes will be served.
All products we sell are top quality manufacturers, offering the highest quality and the best warranty. However, if for any reason you disagree with what is acquired, you can opt for exchange or refund.
This has a period of 7 calendar days from the time of receipt.
To make the refund, the product must be in perfect condition and in their original packaging.
If the return is made for reasons not attributable to causes Taxidermy Parallel Universe, Buyer shall bear the costs arising from such refund. In any case, the return of defective products and incorrect shipments, being Taxidermia Universo Paralelo who will take care of the shipping costs if the client communicates this at the time of receipt of order.
The return of the orders should be sent to the address of Taxidermia Universo Paralelo, Calle Monasterio de Veruela, nº5. Exercised by the buyer the right resolution and upon receipt of merchandise in our stores and checked their status, Taxidermia Universo Paralelo, shall proceed as indicated by the buyer: refund or exchange of goods.